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Archive for the ‘asterisk’ Category

Installing and configuring Asterisk

June 17th, 2009 R Arun Raj 1 comment

How to install Asterisk ?

How to run Asterisk ?

This youtube video help you to install, configure and run your astersisk the open source PBX.

Asterisk Callme Architecture with PHP AGI

May 12th, 2009 R Arun Raj 2 comments

Asterisk Callme :: The open PBX

Asterisk Callme :: The open PBX

Extensions Configuration

extensions.conf

[callme]
exten => s,1,AGI(callme.php|${CNUM})

CNUM is the variable passed to callme AGI Script

Callme.php Agi Script

#!/usr/bin/php
/**
* Author Arun Raj R
* @package phpAGI_for Call me
* @version 1.0
*/
set_time_limit(30);
require_once(“phpagi/phpagi.php”);
$agi = new AGI();
$agi->answer();
$result=$agi->stream_file(“welcome_to_call_me”);
$cid = $argv[1];
$agi->exec(“Dial Zap/g0/”.$cid, null);

?>

PHP File to run callme service request

<?php
require_once(“/var/lib/

asterisk/agi-bin/worker/phpagi/phpagi-asmanager.php”);
$number1=$_REQUEST['num1'];
$number2 = $_REQUEST[num2'];
$asm = new AGI_AsteriskManager();
$asm->connect(“localhost”, “username”, “password”);
$number = “Zap/g0/”.$number1;
$asm->send_request(‘Originate’, array(‘Channel’ => “$number”, ‘Context’ => “callme”, ‘Priority’ => 1, ‘Async’ => true,’callerid’=>”$number1″,’Variable’=>’cnum=’.$number2,
));
$asm->disconnect();?>

My Cv page updated

April 17th, 2009 R Arun Raj No comments
Categories: Mysql, PHP, asterisk Tags:

VuVoice :: Dedicated platform for integrated IVR Solutions

December 2nd, 2008 R Arun Raj 1 comment

We have setup our new dedicated platform for VOIP platform.

vuVoice is a dedicated platform for Interactive voice applications and automated bulk calls. It is a fully customizable and automated system for voice calls. We added lot of enhancement over traditional model. It is working on OPEN SOURCE PBX (soft switches).The main advantage of the model is cost effective than conventional PBX and it is flexible to integrate and deploy.

How will it wok ?

working of interactive voice response

working of interactive voice response

Interactive Voice Response (IVR) helps to boost the following challenges for organizations.

  • Efficient and effective handling of call volumes at most busy times,
  • Eliminate excessive hold times during busy slots.
  • Reduces employee turnover and quality assurance issues.
  • Competitiveness requirements by industry to automate outbound inbound call handling processes & increased profits.

  • Interactive Voice Response self service ensures handling of large volumes of contacts without requiring expensive employee resources and thus, delivers following
  • Timely, automated resolution of customer transactions and customer requests
  • Relaxed time for employees to handle more complicated calls
  • Organize and consolidate data and information flow for better reporting purposes.
  • Flexibility of operational hours 24/7 without the need of extended staff
  • Customized business and call flow scripting which eliminates repetitive and costly tasks from the employee agenda
  • Global low-cost multilingual customer support
  • True enterprise network or stand alone voice mail, automated message delivery and faxing applications with fax on demand
  • Delivers outbound contact without agent resources

Website (click here)

Asterisk : The Future of Telephony

November 11th, 2008 R Arun Raj 1 comment

Asterisk : The Future of Telephony

Asterisk the future of telephony

Asterisk the future of telephony

Asterisk is the world’s leading open source PBXi, telephony engine, and telephony applications toolkit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions…for free
About Asterisk
What is Asterisk

Asterisk is the world’s leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions…for free.

Asterisk® is released as open source under the GNU General Public License (GPL), and it is available for download free of charge. Asterisk® is the most popular open source software available, with the Asterisk Community being the top influencer in VoIP.
Asterisk as a switch (PBX)

Asterisk can be configured as the core of an IP or hybrid PBX, switching calls, managing routes, enabling features, and connecting callers with the outside world over IP, analog (POTS), and digital (T1/E1) connections.

Asterisk runs on a wide variety of operating systems including Linux, Mac OS X, OpenBSD, FreeBSD and Sun Solaris and provides all of the features you would expect from a PBX including many advanced features that are often associated with high end (and high cost) proprietary PBXs. Asterisk’s architecture is designed for maximum flexibility and supports Voice over IP in many protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware.
Asterisk as a gateway

It can also be built out as the heart of a media gateway, bridging the legacy PSTN to the expanding world of IP telephony. Asterisk’s modular architecture allows it to convert between a wide range of communications protocols and media codecs.
Asterisk as a feature/media server

Need an IVR? Asterisk’s got you covered. How about a conference bridge? Yep. It’s in there. What about an automated attendant? Asterisk does that too. How about a replacement for your aging legacy voicemail system? Can do. Unified messaging? No problem. Need a telephony interface for your web site? Ok.
Asterisk in the call center

Asterisk has been adopted by call centers around the world based on its flexibility. Call center and contact center developers have built complete ACD systems based on Asterisk. Asterisk has also added new life to existing call center solutions by adding remote IP agent capabilities, advanced skills-based routing, predictive and bulk dialing, and more.
Asterisk in the network

Internet Telephony Service Providers (ITSPs), competitive local exchange carriers (CLECS) and even first-tier incumbents have discovered the power of open source communications with Asterisk. Feature servers, hosted services clusters, voicemail systems, pre-paid calling solutions, all based on Asterisk have helped reduce costs and enabled flexibility.
Asterisk everywhere

Asterisk has become the basis for thousands of communications solutions. If you need to communicate, Asterisk is your answer.

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